Terms of Service

1. The service

Solvani is an AI assistant for communication provided by Victoriny AB ("we"). These terms apply when you create an account or use Solvani on the web or in our apps.

2. Your account

You must be at least 18 years old and provide accurate information. You are responsible for your sign-in details and must use two-factor authentication. You only connect accounts you are entitled to use.

3. You stay in control

Solvani prepares replies, forwards, bookings and web tasks. They are carried out only after your explicit approval. You are responsible for reviewing what you approve. AI output can be wrong, so check drafts and summaries before relying on them.

4. Plans, credits and payment

A subscription is required. Each plan includes a monthly allowance of AI credits; unused allowance does not roll over. When the allowance is used up, AI work pauses until the next period or until you buy a top-up. Purchased credits do not expire while your account is active. Subscriptions renew automatically until cancelled. Purchases in the App Store or Google Play follow the store's terms, including its refund rules; web purchases are processed by Stripe.

Subscriptions bought in the iPhone app are charged to your Apple ID and renew automatically at the price and period shown before purchase, unless cancelled at least 24 hours before the end of the current period. A free trial offered in the App Store turns into a paid subscription when it ends unless you cancel at least 24 hours before. You manage and cancel App Store subscriptions in your Apple ID settings (Settings → your name → Subscriptions). You have one active subscription at a time: a plan bought on the web is managed on the web, and a plan bought in the App Store is managed in the App Store.

5. Right of withdrawal (EU consumers)

You may withdraw from a web purchase within 14 days. By starting to use the service during this period you agree that we begin performance, and a withdrawal then covers the unused part. Purchased credits that you have used cannot be returned.

6. Acceptable use

Do not use Solvani to send spam, harass others, break the law or the terms of connected services, or try to access other people's data or interfere with the service.

7. Your content

You keep all rights to your content. You give us the rights needed to process it to provide the service, as described in the privacy policy. We do not use your content to train general AI models.

8. Availability and changes

We work to keep Solvani available but cannot guarantee uninterrupted service. We may change features; material changes to these terms are notified in advance.

9. Liability

To the extent permitted by law, our liability is limited to the fees you paid in the 12 months before the claim. Nothing in these terms limits rights you have as a consumer under mandatory law.

10. Termination

You can cancel at any time. We may suspend accounts that breach these terms. After termination you can export or delete your data as described in the privacy policy.

11. Law and disputes

Swedish law applies. Consumers may also turn to the Swedish National Board for Consumer Disputes (ARN) or the EU online dispute resolution platform. Contact: support@solvani.app.